Shipping policy

Shipping is free on all orders across India.  

We take 5-10 days to ship orders where standard shipping is selected. Pre-ordered items will be shipped during the five days specified for that item on the purchase page.

Shipping is free on all orders.

Shipping is available across India in various locations. Before placing the order, submit your pin code in the pin code section below the products to get the availability of delivery in your location.

No, we do not ship internationally.

You can modify the shipping address within 12 hours of placing the order. After the order is packed and shipped, no modification in the shipping address will be available.

Exchange of products is not available due to hygiene reasons. Only in the case that you have received a defective or wrong product, will a return be allowed. You will have to send the product to us. The said shipping charges have to be borne by you and they will not be reimbursed by us.

Cancellation Policy

Yes, you can cancel the order you placed within 12 hours of placing the order.

No. Once your order is packed & shipped, cancellation cannot be done.

Returns and exchanges

In order to ensure our products are safe and hygienic we do not accept return or exchange of innerwear. However, if you have received a damaged or wrong order in innerwear, your order is eligible for return. We accept return and exchange on activewear. 

To know more about our return policy click here.

Only returns are available in all categories with a request placed within 7 days of order delivery. Exchange of products is not available due to hygiene reasons.

In case you have received a defective or wrong product, then you can return it.

All the products you wish to return must be in their original condition and packaging.

All pieces should be free of defects added by you.

If you have received any gift/promotional item with your order, you will have to send them in the package along with the product.

You can simply log in to your account and click on "Return Form" to place an return request.

7 days from the date of delivery.

The shipping cost for the return of the product needs to be borne by the customer. You have to ship the product you wish to return back to our office at 2nd Floor, Plot No. 3/A, Block B, Amravathi Colony, Kakaguda Village, Secunderabad, Hyderabad, Telangana-500 009, India. You have to pay the shipping charges for the same. These charges will not be reimbursed by us.

Orders & Payments

You can track your order by clicking here. You can login to your Tromko account and check the updates of your order.

We accept payments through Paytm, Gpay and RazorPay.

Your refund will be processed in 5-7 business days.

Yes, all orders are priced inclusive of GST.

We accept online payments through Paytm, Google Pay, RazorPay. You can also pay cash on delivery or make the payment through your Credit/Debit card. 

Only one discount code is allowed at a time on an order. Discount codes cannot be clubbed together. Choose the best code from the multiple codes you may have for the best discount.

Products

You can find your size and how to measure your size here.